User Support

We are the Support Team. We are the experts on UnHackMe and we are ready and willing to help you.

Our staff is available to respond to your inquiries 24 hours a day, excluding holidays.

Submit a problem

First, please, read the Frequently Asked Questions. Probably, you will get answer on your question.
If you want to contact support team, please, open new support ticket.
Your message will be delivered to UnHackMe's staff immediately. This method is preferable to get help quickly.
UnHackMe support staff will contact you by e-mail within one or two business days.
You will receive a reply to your e-mail address. Also, you can control your messages via "View Open Tickets" feature.

Please, include information about your Windows, UnHackMe version.
Describe your problem in detail.

Attach your detailed system report made by Reanimator (included to the UnHackMe) and we will test your computer for malware/rootkits.

Suggest you to update Reanimator to the latest version: Download Reanimator

Reanimator automatically detects installed UnHackMe on your computer and updates it.

Look at the video lesson how to make the report and send it to the support center.