Free Help in Malware Removal - Recent questions and answers

Answered: McAfee adds keep popping up with warning that the system is infected. I don't have McAfee virus protection

Tue, 14 Jul 2026 15:33:34 +0000

Open UnHackMe.
Click the "Help in Removal" button on the main screen.
Choose "Send Log File to Support Center."
Enter your e-mail, name, or nick.
Describe your problem.
Accept our Privacy Policy.
Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log

Answered: It says there is 2 malicious, i did scans, it always says not fixed, cant find a delete button

Sun, 12 Jul 2026 14:22:34 +0000

UnHackMe did not remove the items automatically because you still need to confirm the action.

After the scan finishes, click the big red Fix or Remove button to approve the cleanup.

For a step‑by‑step guide, please see this manual on removing malware with UnHackMe:
https://greatis.com/unhackme/help/kb/remove-malware/how-to-start-removing-malware.htm
If it’s still not working, you can let us help you directly using Help in Removal:

Open UnHackMe.
Click the "Help in Removal" button on the main screen.
Choose "Send Log File to Support Center."
Enter your e-mail, name, or nick.
Describe your problem.
Accept our Privacy Policy.
Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log

If you have any trouble with this, you can manually attach the file regrunlog.txt from your desktop and send it to us by email at support@greatis.com.

I will check your log and send you a solution as soon as possible.

You can also watch this short video lesson on how to send an UnHackMe log:
https://greatis.com/send-unhackme-log

Answered: when I request for help in removeal it takes me to the pay screen and I am already registerd.

Sun, 12 Jul 2026 08:28:50 +0000

Hi,

You need to contact the support center and provide your log made using "Help in Removal" feature.
Here is the public place. Your log may contact the private information.
Folow the instructions:
1. Open UnHackMe.
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send Log File to Support Center."
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log

Answered: find it pro как удалить из браузеров

Thu, 09 Jul 2026 17:18:32 +0000

Откройте UnHackMe.
Шелкните "Помощь в лечении"
Следуйте инструкциям, а мы пришлем помощь.

Answered: winhlpx64..exe

Thu, 09 Jul 2026 17:17:13 +0000

First, download the latest version of UnHackMe from our site:
https://www.greatissoftware.com/unhackme.zip
1. Open UnHackMe.
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send Log File to Support Center."
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log

Answered: find it pro как удалить из браузеров

Sat, 04 Jul 2026 13:23:38 +0000

Откройте UnHackMe.
Шелкните "Помощь в лечении"
Следуйте инструкциям, а мы пришлем помощь.

Answered: malware has infected my laptop and has been causing nonstop pop ups. It's the SKOOE.CO.IN virus

Wed, 01 Jul 2026 07:31:21 +0000

Answered: pop up trojaans paard blijft komen

Thu, 25 Jun 2026 12:21:11 +0000

Answered: rbtchk59 pop ups in the corner of my screen

Wed, 24 Jun 2026 13:00:31 +0000

Answered: вирус ouo.io не дает возможности переходить по ссылке

Sun, 21 Jun 2026 17:17:30 +0000

Откройте UnHackMe.
Шелкните "Помощь в лечении"
Следуйте инструкциям, а мы пришлем помощь.

Answered: McAfee pop ups not fixed with scan x 3?

Thu, 18 Jun 2026 07:46:02 +0000

Answered: cdn search возвращается в браузер после включения компьютера

Sun, 17 May 2026 14:08:30 +0000

Откройте UnHackMe.
Щелкните "Помощь в лечении"
Следуйте инструкциям, а мы пришлем помощь.

Answered: trojan virus removal

Sat, 02 May 2026 14:16:05 +0000

Answered: receiving constant hydropirk.co.in popups. cannot get them to stop

Wed, 29 Apr 2026 07:37:39 +0000

Answered: i try to remove malware it removes and then it comes back Trojan

Sat, 11 Apr 2026 14:30:36 +0000

Answered: porque no encontro trymedia

Sat, 11 Apr 2026 14:29:12 +0000

Answered: вирус mppr.exe не удаляется, а ПК все так же тормозит из-за майнеров.

Tue, 07 Apr 2026 12:33:40 +0000

Откройте UnHackMe.
Шелкните "Помощь в лечении"
Следуйте инструкциям, а мы пришлем помощь.

Answered: Have a rexornero virus that took over microsoft edge with false security pop up

Mon, 06 Apr 2026 07:58:50 +0000

Answered: inguiltch.co.in

Sun, 29 Mar 2026 13:42:34 +0000

Answered: searchnowonline malware

Fri, 27 Mar 2026 17:37:54 +0000

Answered: continued pop-ups from hemialenting.co.in

Thu, 26 Mar 2026 17:33:31 +0000

Answered: nextgeeker is always coming back

Thu, 26 Mar 2026 07:22:02 +0000

Answered: cant access Monitor, and Boot Scan options of Unhackme

Tue, 24 Mar 2026 07:26:57 +0000

You use RegRun Platinum.
These settings are located in the RegRun Control Center > Options.

Answered: virus get back

Sun, 22 Mar 2026 13:19:03 +0000

First, download the latest version of UnHackMe from our site:
https://www.greatis.com/unhackme.zip
1. Open UnHackMe.
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send Log File to Support Center."
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log

Answered: i have uninstalled pulse browser that could have been the problem

Sun, 22 Mar 2026 13:11:05 +0000

Answered: google chrome

Sun, 22 Mar 2026 13:10:31 +0000

Answered: how to remove Pwahelper.exe c:\program files (x86)\microsoft\edge\application\pwahelper.exe

Mon, 02 Mar 2026 18:53:29 +0000

Answered: browser redirect goes from search.resultsdirect.com to tfrsrch.com to us.search.yahoo.com

Mon, 02 Mar 2026 07:42:44 +0000

Answered: vironexta virus doesn't seem to be found/flagged anywhere

Thu, 26 Feb 2026 07:41:25 +0000

Answered: tfrsrch.com redirect

Wed, 18 Feb 2026 18:36:24 +0000

I will help you!

Open UnHackMe.
On the main screen, tap the "Help in Removal" button.
Select "Send Log File to Support Center."
Drop in your email, name, or nickname.
Please let us know what’s happening with your PC.
Agree to the Privacy Policy.
Smash that "Upload" button.
If you encounter any issues, you can locate the file called "regrunlog.txt" on your desktop and email it directly to support@greatis.com.

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: Some sort of info stealer or so

Sat, 14 Feb 2026 13:05:01 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: www.ojrq.net redirects are still happeing

Sat, 14 Feb 2026 13:04:50 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: virus wird entfernt, kommt abwr immer wieder

Sat, 14 Feb 2026 13:04:39 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: Trojan launching PowerShell scripts anytime something is typed, presumably to catch passwords.

Mon, 02 Feb 2026 07:43:14 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: "Warnmeldungen" zu Mozilla Firefox

Tue, 27 Jan 2026 16:45:11 +0000

You need to fix issue with the "galaxybotshield.co.in" site.

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: show filless market cc

Sat, 24 Jan 2026 14:34:11 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: https://us-sea-avpc-redirect.trafficflowdiscovery.com/

Sat, 24 Jan 2026 14:33:57 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: sync search no se elimina

Sat, 24 Jan 2026 14:30:41 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: phivellerbally.co.in

Thu, 22 Jan 2026 17:20:09 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: i dont know how to remove the rootkit

Thu, 22 Jan 2026 07:20:44 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: wird windows that pops up and day after my discord accounts is hacked

Wed, 21 Jan 2026 08:04:36 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: Still gets popups from macafee virus

Thu, 15 Jan 2026 14:25:19 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: hacking from .jar file in minecraft mods what people download from discord or others un secure platform

Tue, 13 Jan 2026 17:45:30 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: MEMORY SCANNER .CC

Mon, 12 Jan 2026 19:31:53 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: noneouarate virus

Mon, 05 Jan 2026 08:39:06 +0000

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: notifications still coming

Mon, 05 Jan 2026 08:38:41 +0000

I will help you!

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: The browser hijacker gets back hao.exiaoba.com

Sun, 28 Dec 2025 13:04:30 +0000

If you want a free pro checkup for your PC, here’s a quick way to do it:

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: need to delete pmls64.dll

Wed, 24 Dec 2025 10:53:10 +0000

If you want a free pro checkup for your PC, here’s a quick way to do it:

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Answered: your app is too confusing. I have no idea what to do or what the app is doing

Tue, 23 Dec 2025 11:14:15 +0000

Use this manual for cleaning the free space on your PC:
https://support.microsoft.com/en-us/windows/free-up-drive-space-in-windows-85529ccb-c365-490d-b548-831022bc9b32

If you want a free pro checkup for your PC, here’s a quick way to do it:

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

Can't log in with known logins and passwords

Tue, 23 Dec 2025 11:09:48 +0000

I ran unhackme but it didn't find anything.

My computer was compromised last week when I downloaded something now all websites are rejecting my login and password, won't allow creation of a new one and I can't get into sites.

forget password? I click Never get the email to reset.